Best Customer ContinuitySponsor
Best Customer Continuity
While everything moved into the digital arena, the risk of losing customers was a reality for many. We want to award companies who carried their customers through to their digital platforms through e-commerce, customer service, and communications.
Best Community Engagement By A BrandSponsor
Best Community Engagement By A Brand
We often talk about engagement rates but in a year when all engagement was digital, we want to award the brand that grew their community engagement and embraced their digital presence more than ever.
Best Security for Remote WorkingSponsor
Best Security for Remote Working
This category awards companies who created strategies around cybersecurity for their team. As servers became accessible from all over Ireland and the world, in some companies, employees and company data required enhanced security. We want to hear about how companies protected their teams.
Best Remote TeamSponsor
Best Remote Team
This category awards a team that best adapted to remote working, continuing activities online and exceeding project goals and expectations. Did your team go above and beyond?
Best Remote Team, Micro - up to 50 Employees
Best Remote Team, SME Company - 50 to 250 Employees
Best Remote Team, Large Company - +250 employees
Digital Excellence Awards
This category recognizes best-in-class website design. Our judges are looking for websites that deliver results through creative design and seamless user experience. Entries should highlight how the website has succeeded in the overall business objective, namely revenue generation or customer engagement. There will be a special focus on design, user interface & interaction, usability, layout, functionality, and intuitiveness.
Best B2C CampaignSponsor
Best B2C Campaign
This category will recognise a compelling, provocative B2C campaign that utilises one or more digital channels designed to drive brand awareness, perceptions and performance. Our judges are looking for big, bold, provocative, aspirational, emotional work that has moved the needle and delivered results.
Best B2B CampaignSponsor
Best B2B Campaign
This category will recognise a compelling, impactful B2B campaign that utilises one or more digital channels designed to drive brand awareness and performance. Our judges are looking for big, bold, provocative, aspirational, emotional work that has moved the needle and delivered results.
Best Integrated Media CampaignSponsor
Best Integrated Media Campaign / Strategy
This category recognises an integrated marketing campaign that combines a variety of channels including digital, print/broadcast advertising, public relations, direct marketing and in-store / event promotions. Our judges are looking for innovative, creative and emotive campaigns that drive consumer behaviour and deliver outstanding results.
Best in Social MediaSponsor
Best in Social Media
This category recognises social media campaigns that utilise one or more social media channels to promote and build an organisation’s brand and community. Our judges are looking for an engaging, innovative and compelling social media campaign that includes creative use of video, content and excellent communications.
Best in StorytellingSponsor
Best in StoryTelling
This category recognises storytelling throughout a campaign which utilises one or more digital channels to promote and build an organisation or individual's brand and community. Our judges are looking for engaging, innovative and compelling storytelling that includes creative use of video, blogs, content and excellent communications.
Small Agency of the YearSponsor
Small Agency of the Year
This category recognises an agency with under 10 employees offering their clients a specific or range of digital services. The judges will be looking for digital strategy across a number of campaigns carried out within the last 12 months with major emphasis on creativity, development, delivery and client experience.
Large Agency of the YearSponsor
Large Agency of the Year
This category recognises an agency with more than 10 employees offering their clients a specific or range of digital services. The judges will be looking for digital strategy across a number of campaigns carried out within the last 12 months with major emphasis on creativity, development, delivery and client experience.
(Sponsored by IrishDirectory)
This category recognises developers who can showcase their innovation for building first-class apps. There will be a special focus on user interface & interaction, usability, design & layout, functionality, audience size and intuitiveness. All mobile platforms will be accepted and considered. Wearables and virtual reality apps are also encouraged to enter.
Best use of Disruptive technologySponsorSkillnet Ireland
Best Use of Disruptive Technology
(Sponsored by Skillnet Ireland)
This category recognises efforts in but not exclusively AI, Blockchain, AR and VR used to enhance the customer experience or improve marketing/sales targeting or performance. Judges will review applications of disruptive technologies that have had an impact, including machine learning powered chatbots or personal assistants and models that integrate big data to predict outcomes or make intelligent recommendations.
Best in Universal DesignSponsorCentre for Excellence in Universal Design
Best in Universal Design
(Supported by Centre for Excellence in Universal Design)
This category recognises companies that followed a user-centred design process that resulted in a great user experience for the widest range of users possible. They aimed to achieve an intuitive and inclusive user experience for as many people as possible, followed a strategy that researched and defined users’ needs and designed an easy to use, accessible and aesthetically pleasing solution that achieved great results.
The Universal Design Award category recognises and showcases companies that can demonstrate a capacity for designing solutions that aim to be accessed, understood and used to the greatest extent possible by all people, regardless of their age, size or ability.
See more about Universal Design and its 7 principles.
Digital Transformation EnterpriseSponsor
Digital Transformation Enterprise
This category recognises an organisation that has transformed its customer service and marketing process into the digital arena, with digital being at the core of internal and external strategies. The judges will look for creativity, innovation, efficiency, performance and integration.
Digital Transformation in Industry and InfrastructureSponsorSiemens
Digital Transformation in Industry and Infrastructure
(Sponsored by Siemens)
This category recognises organisations across industry and infrastructure that have transformed their operations and/or value delivery using advancements in digital technology. With digitalisation at the core of their internal and external strategies, the judges are looking for organisations that have embraced a digital strategy that shows commitment to creativity, innovation, sustainability and value delivery.
Emerging Stronger – Digital for Good AwardSponsor
Digital for Good Award / Not for Profit
This category recognises charities and not for profit organisations that drive digital excellence throughout their website, social media platforms, projects or services. The category is open to local and national government, emergency services and not-for-profit bodies from across Ireland. Our judges are looking for companies that are delivering best in class customer experience by harnessing the power of digital.
Emerging Stronger – Digital HeroSponsor
Emerging Stronger - Digital Hero
The Digital Hero award will be given to a leader in their field who has created a path for others to follow, and whose innovation, imagination and determination to succeed has set them apart from the pack.